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Memorise

Care, from our studio to your door

Shipping policy

A clear guide to how we prepare, dispatch and deliver your Memorise order across the UK.

Last updated: June 2025

Made to order in London

Every Memorise order is prepared with care in London, United Kingdom. Our usual preparation time is 3–7 working days after your order details are confirmed.

Bespoke designs, larger quantities and event dates may need additional time. We will confirm your individual timeline with you before production begins.

UK delivery

Once dispatched, delivery within the UK usually takes 1–3 working days. These are helpful estimates rather than guaranteed delivery dates, as carrier schedules can vary.

We will send a dispatch confirmation when your order leaves us and provide tracking details where the delivery service makes them available.

Your delivery details

Please check that your name, address and contact details are accurate at checkout. You are responsible for being available for delivery and for any missed-delivery instructions from the carrier.

If your order is delayed or you need to change an address, contact Memorise promptly at hello@memorise.co.uk or on WhatsApp at +44 7476 121002. We will do our best to help before dispatch.